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Creating More Profits by Firing Your Customer

Creating More Profits by Firing Your Customer Our studies show that about 80% of a company’s current customer base generates about 130% of the current level of profitability. This finding means the remaining 20% cost more to maintain and service than the revenues they generate. The ability to identify which customers are truly profit-generators and…

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Background Screenings Protect Your Business

Let’s say you own a small business such as a pizzeria, flower shop, pool service company or any other organization in which your employees visit your customers. Imagine… Scenario 1: Your employee just hit another car while making a delivery. The police report finds he was under the influence. The result? No delivery, wasted prep…

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